Return Policy
Naba Corporation, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we’re here to help. Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.
Please review our return policy below:
- Eligibility:
To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it. It must also be returned within 7 days of delivery. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 7 days after delivery
- Initiating a Return:
To initiate a return, please contact our customer support team within 2 days of receiving your order. You can reach us via +8801629476350. Please provide your order number and details about the product you would like to return. We will guide you through the return process and provide you with a return authorization if your return is eligible.
3. Return Shipping:
To return your product, you should mail your product to: 50 Bijoynagar, Purana Paltan, Dhaka-1000.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
4.Coupon Code:
Only regular priced items may be refunded. If you used Coupon Code, This item cannot be refunded.
5.Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, Call us +8801629476350 and send your item to: 50 Bijoynagar, Purana Paltan,Dhaka-1000.
6.Refund Process:
Once your return is received and inspected, we will refund your money throuhg Bikash, Nagad or Bank account.
7.Need Help?
Contact us at +8801629476350 for questions related to refunds and returns.